Shipping Information

We usually will be able to ship out your order within 3-5 business days. We do not process orders over the weekend or holidays. Some items are shipped directly from the manufacturer, and as such, we have limited control over how long it takes for the manufacturer to ship it once we process your order. Some of these items can take 7-10 business days or more to ship.  Custom made products (Diploma frames, etc.) can take up to 3 weeks.  Most products have a shipping estimate on the product page.

We only ship to the United States of America. We do not ship to international countries at this time.

If an order is returned to us because it has been refused by the customer the customer will be charged the shipping cost and refunded the item amount minus a restocking fee. Orders refused by the customer cannot be reshipped. 

How long does it take to deliver the merchandise? 

It all depends on what method of shipment you choose to use, and if the item ships directly from the manufacturer. Standard residential ground shipping by UPS can take between 1 to 7 days after it leaves the facility depending on the distance between our warehouse and your customer. You will be able to track your order once it has left our facility, or the manufacturer if it ships directly. 

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